SampleSmart

How we Work

Source the biospecimens you need for your research.

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Biospecimens for Research
in 4 easy Steps

Step 1

Tell us your biospecimen needs

 > Send Us Your biospecimen Request

Use our online form, email us, or call us with your sample request. Include a detailed description of the biospecimens you need for your research.

 > If Necessary, We'll Clarify the request details with you

After reviewing your request, we may ask to arrange a call or initiate an email exchange in order to discuss the request details further. We want to ensure we fully understand the samples you’re looking for in order to meet your specific requirements.

Step 1

Tell us your biospecimen needs

 > Send Us Your biospecimen Request

Use our online form, email us, or call us with your sample request. Include a detailed description of the biospecimens you need for your research.

 > If Necessary, We'll Clarify the request details with you

After reviewing your request, we may ask to arrange a call or initiate an email exchange in order to discuss the request details further. We want to ensure we fully understand the samples you’re looking for in order to meet your specific requirements.

tell us biospecimen needs office scientist research
Step 2

We find the Biospecimens

 > We Contact Our Network Of Biospecimen Providers

Next, we send your request to relevant biospecimen providers in our network. At this stage, we obtain feedback from the providers regarding whether they can provide the samples, costs and approximate timelines.

 > We Propose The Provider Options To You

Once we have received feedback from the providers, we propose the best options to you. We will include information like their country of origin, timeline and cost.

Step 2

We find the Biospecimens

we find biospecimens office scientist research

 > We Contact Our Network Of Biospecimen Providers

Next, we send your request to relevant biospecimen providers in our network. At this stage, we obtain feedback from the providers regarding whether they can provide the samples, costs and approximate timelines.

 > We Propose The Provider Options To You

Once we have received feedback from the providers, we propose the best options to you. We will include information like their country of origin, timeline and cost.

Step 3

We order the biospecimens

 > We order the selected Biospecimens From the Providers

If you choose to move forward with one or more of the providers, we place the order with the selected biospecimen provider(s).

 > We Manage The Sample Collection And Processing

We act as the point of contact with the biospecimen providers and work with the providers to manage the sample collection and processing, in order to ensure that your specific requirements are met. We handle any queries or issues that may arise with the provider(s).

Step 3

We order the biospecimens

we order biospecimens office scientist research

 > We order the selected Biospecimens From the Providers

If you choose to move forward with one or more of the providers, we place the order with the selected biospecimen provider(s).

 > We Manage The Sample Collection And Processing

We act as the point of contact with the biospecimen providers and work with the providers to manage the sample collection and processing, in order to ensure that your specific requirements are met. We handle any queries or issues that may arise with the provider(s).

Step 4

Biospecimens are Shipped to You

 > Biospecimens Are Shipped To Your Lab

When the samples are ready, we arrange the shipment directly from the provider to your lab.

 > We make sure you received what you ordered

Once the samples arrive at your lab, we confirm that they meet the agreed requirements and handle any discrepancies.

Step 4

Biospecimens are Shipped to You

biospecimens are shipped office scientist

 > Biospecimens Are Shipped To Your Lab

When the samples are ready, we arrange the shipment directly from the provider to your lab.

 > We make sure you received what you ordered

Once the samples arrive at your lab, we confirm that they meet the agreed requirements and handle any discrepancies.

Learn About Our Expertise

Project Management

We are experienced in project management. We manage the entire biospecimen procurement process for you, in order to source the specific biospecimens you need for your research. We will take care of finding providers, ordering the samples, managing the sample collection and processing, and sample shipment, and we will provide you with updates as required throughout the procurement process.

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Data Management

We manage the subject and sample data for each order to ensure that you receive all of the important information you require. We make sure that strict donor confidentiality and privacy is adhered to.

Whether you only require minimal data with the samples, or extensive subject and sample data, we will provide all of the data in formatted spreadsheets that best fit your needs.

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Ethics and Compliance

It is our priority to ensure that all biospecimens we source are collected following appropriate ethical and regulatory guidelines. We ensure that the providers we work with collect all samples with IRB/IEC approval, using informed consent where appropriate. A waiver of informed consent may be used for collection of samples in some instances. Researchers can notify us of the type of consent that is needed for the specimens they require. We will only order samples that meet the specified consent requirements.

If required, SampleSmart will provide any ethics/compliance documentation relating to a request.

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