Use our online form, email us, or call us with your sample request. Include a detailed description of the biospecimens you need for your research.
After reviewing your request, we may ask to arrange a call or initiate an email exchange in order to discuss the request details further. We want to ensure we fully understand the samples you’re looking for in order to meet your specific requirements.
Use our online form, email us, or call us with your sample request. Include a detailed description of the biospecimens you need for your research.
After reviewing your request, we may ask to arrange a call or initiate an email exchange in order to discuss the request details further. We want to ensure we fully understand the samples you’re looking for in order to meet your specific requirements.
Next, we send your request to relevant biospecimen providers in our network. At this stage, we obtain feedback from the providers regarding whether they can provide the samples, costs and approximate timelines.
Once we have received feedback from the providers, we propose the best options to you. We will include information like their country of origin, timeline and cost.
Next, we send your request to relevant biospecimen providers in our network. At this stage, we obtain feedback from the providers regarding whether they can provide the samples, costs and approximate timelines.
Once we have received feedback from the providers, we propose the best options to you. We will include information like their country of origin, timeline and cost.
If you choose to move forward with one or more of the providers, we place the order with the selected biospecimen provider(s).
We act as the point of contact with the biospecimen providers and work with the providers to manage the sample collection and processing, in order to ensure that your specific requirements are met. We handle any queries or issues that may arise with the provider(s).
If you choose to move forward with one or more of the providers, we place the order with the selected biospecimen provider(s).
We act as the point of contact with the biospecimen providers and work with the providers to manage the sample collection and processing, in order to ensure that your specific requirements are met. We handle any queries or issues that may arise with the provider(s).
When the samples are ready, we arrange the shipment directly from the provider to your lab.
Once the samples arrive at your lab, we confirm that they meet the agreed requirements and handle any discrepancies.
When the samples are ready, we arrange the shipment directly from the provider to your lab.
Once the samples arrive at your lab, we confirm that they meet the agreed requirements and handle any discrepancies.
We are experienced in project management. We manage the entire biospecimen procurement process for you, in order to source the specific biospecimens you need for your research. We will take care of finding providers, ordering the samples, managing the sample collection and processing, and sample shipment, and we will provide you with updates as required throughout the procurement process.
We manage the subject and sample data for each order to ensure that you receive all of the important information you require. We make sure that strict donor confidentiality and privacy is adhered to.
Whether you only require minimal data with the samples, or extensive subject and sample data, we will provide all of the data in formatted spreadsheets that best fit your needs.
It is our priority to ensure that all biospecimens we source are collected following appropriate ethical and regulatory guidelines. We ensure that the providers we work with collect all samples with IRB/IEC/regulatory approval as required, using informed consent where appropriate. A waiver of informed consent may be used for collection of samples in some instances. Researchers can notify us of the type of consent that is needed for the specimens they require. We will only order samples that meet the specified consent requirements.
If required, SampleSmart will provide any ethics/compliance documentation relating to a request.
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